What if I change my mind about taking the class/What if I can't make the class?

There are no refunds for registration fees.  You may transfer once, within the next  60 days,  to an alternate class with a $15 transfer fee.  The transaction must be made prior to the original class date.  Call the chapter during regular business hours (M-F, 8:30am-5:00pm). If you still do not attend the transferred class, your registration and transfer fees are forfeited.

What if I sign up for the ‘wrong’ class?

It is your responsibility to ensure that the class you are registering for is the class you need for your employment or license.  While the Red Cross staff is knowledgeable in many areas, you should take it upon yourself to verify your requirements with your supervising body.

What if I get sick?

Call the chapter if it is near the class date.  If you do not contact the chapter and simply fail to show up to the class, your registration fee is forfeit and you may not transfer to another class. You may transfer once without a fee to a class within 30 days of the original date.  No further transfers are available.

Policy for babysitting classes

 

Students should bring a lunch to class.  Students will not be allowed to leave the building unless arrangements have been made by the parent.

Parents must meet the instructor prior to leaving the classroom

What if I show up sick to a class?

The instructor may ask you to call the office and reschedule to another class when you may be healthier.  You can transfer to another class at no cost once for illness, as long as the transferred class is within a month of the original class or the next available.  If you have a non-airborne illness, let the staff know in advance and an individual manikin will be provided.  Note-you may be asked to disclose the nature of your request

Can I obtain CEUs (Continuing Education Units)?

 

Yes. Students should visit www.yc-arc.org. Go to the Services menu, follow CEU link and follow directions to obtain their CEU certificate.

What if I’m late?

The Instructor will determine if you can stay.  If not, your registration is forfeit. You may not transfer.

Is there a telephone available at the Chapter?

Yes, but only for emergency calls to 9-1-1.

I do not speak English well, what are my options?

Yo no hablo ingles bien, que es mis opciones? Si espanol es su idioma primario, las materias espanolas estan disponibles, pero usted debe solicitar estas materias en el avance.  For any language barrier, you can bring a translator to class, but your translator cannot practice on a manikin and can only help with the written test in limited ways.  This MUST be approved in advance by the Red Cross Staff.

Can I bring my young children to class?

No.  It would impair the learning of life saving skills for everyone and is not a suitable place to bring young children.

Can I bring my pets?

No.  Even well behaved animals can react in uncharacteristic ways with a room full of strangers.

Can I eat in class?

Yes, but you must dispose of your garbage and remaining food in the bins outside of the Chapter.

Are there breaks given?

Yes.  The evening class usually breaks only once and for  a brief  period of time.  All day classes break for lunch and have 2 other optional breaks.

Can I attend the end portion of the class?

{*Example: First Aid}  No.  You may leave after your enrollment sections are complete and you have taken the written test, but you may not arrive after the class has begun.

My employer needs class length confirmation.   How do I get a letter?

You must let the office staff know about this at registration or prior to the first session of class.  A letter will be provided to your instructor for their signature.

What if I fail the class?

You can re-test once within 1 month of the original class for a $15 re-test fee.  No additional materials are given.